DELIVERY
DISCRETION GUARANTEED
We ship orders in discreet packaging - all items are enclosed in completely unbranded, unmarked, unlabeled packaging. Parcels are packed securely to prevent damage.
The senders name on the parcel: Medica-Group Sp. z o.o. 76-200 Słupsk, ul. Mikołaja Reja 43/1.
SHIPPING METHOD
Poczty Polskiej – Pocztex Courier
DELIVERY CHARGE:
- 13 zł (country of delivery - Poland) regardless of order value in case of wire transfer - delivery to the designated Post Office, Orlen gas station, Kiosk Ruchu (newsstand), Żabka Stores
- 13 zł (country of delivery - Poland) regardless of order value in case of wire transfer - delivery to the designated location,
- 16 zł (country of delivery - Poland) regardless of order value in case of payment method COD (cash on delivery) - delivery to the designated - Post Office lub Orlen gas station,
- 16 zł (country of delivery - Poland) regardless of order value in case of payment method COD (cash on delivery) - delivery to the designated location,
- 45 zł (country of delivery - European Union) regardless of order value in case of wire transfer.
InPost
DELIVERY CHARGE:
- 11 zł (country of delivery - Poland) regardless of order value in case of wire transfer - delivery to the designated parcel locker
- InPost Courier
- 11 zł (country of delivery - Poland) regardless of order value in case of wire transfer - delivery to the designated location,
- 14 zł (country of delivery - Poland) regardless of order value in case of payment method COD (cash on delivery) - delivery to the designated location,
ORDER CONFIRMATION
Once your order has been accepted we will send you an e-mail to confirm your order.
Remember: we do not require order confirmation to process your order.
Orders paid by debit card, credit card or wire transfer do not require subsequent confirmation.
Once your package ships, we will send you an e-mail. In order to maintain complete discretion, we do not confirm orders by phone. However, we request that you fill in the field with your contact phone number in the order form. Providing your phone number will allow us to contact you in exceptional circumstances, eg.: if you entered an incomplete delivery address.
BINDING DURATION OF THE OFFER
The offer (price information) in our store is binding until the order is processed or canceled.
ORDER DELIVERY TIME
The shipment should be delivered to your location within 2 working days from the date of posting. If we are unable to process your order, we will immediately inform you of the nearest possible shipping date.
DELIVERY OPTIONS
You choose the OPTION of delivery when placing an order.
- to a designated address - specified in the order form. In this case, the parcel will be delivered directly by the Polish Postal Service worker. If the order is carried out in the option "cash on delivery", then the amount of collection will be collected from you by the Postal Service worker. If you are not at home for delivery, he will leave an advice note in your mailbox based on which you will pick up the parcel at the Post Office indicated by the deliverer (appropriate for your place of residence). In case of shipment in the option „paid by wire transfer", the deliverer will deliver the parcel without any extra charges. If you are not at home for delivery, he will leave an advice note in your mailbox based on which you will pick up the parcel at the Post Office, without any extra charge.
- Collect in-person at the Post Office (former Poste Restante) - You can keep your orders private from your family or friends. In such option, select an option in the shopping cart called COD - cash on delivery - collect in-person at the post office or bank transfer / card - collect in-person at the post office.
Then you just enter your name, cell phone number (mandatory) and choose the Post Office to which we are to deliver the parcel (the list of Post Offices will automatically appear in the shopping cart as soon as you start typing the name of the town where we are to deliver the order).
The next step, enter your address information (we will nevertheless send the parcel to the Post Office you specified earlier) or enter the Post Office address again if you want to be fully anonymous. You will receive an e-mail (to the e-mail address provided in the order) when your parcel is shipped and a text message with the shipment number when the the parcel is ready for pickup at the indicated Post Office.
NOTE:
If you choose the option - Collection in-person at the Post Office, providing the cell phone number of the Addressee is mandatory.
Remember (!) to provide the correct cell phone number of the Addressee.
DETAILED SHIPPING INFORMATION - free digital delivery note!!!A digital delivery note - information when your parcel is ready for pickup and digital electronic delivery note are the latest changes to our offer. You will get a text or e-mail when your parcel is ready for pickup.
You will receive an e-mail (to the e-mail address provided in the order) when your parcel is shipped and a text message. You will receive an e-mail (to the e-mail address provided in the order) when your parcel is shipped and a text message with the shipment number when the the parcel is ready for pickup at the indicated collection point.
We offer two versions of delivery notice. In addition to the traditional paper notice delivered by the delivery person, we provide a free electronic notice - eINFO: avizo. If you are not at home for delivery, you will receive a text message with the shipment number when the the parcel is ready for pickup at the indicated collection point.
- Collect in-person at the Post Office (former - Poste Restante) - you can keep your orders private from your family or friends. Select an option in the shopping cart : Bank transfer / card - collect in-person at/ORLEN gas station.
- Then you just enter your name, cell phone number (mandatory) and choose the Orlen gas station to which we are to deliver the parcel (the list of Orlen gas stations will automatically appear in the shopping cart as soon as you start typing the name of the town where we are to deliver the order).
The next step, enter your address information (we will nevertheless send the parcel to the Orlen gas station you specified earlier) or enter the Orlen gas station address again if you want to be fully anonymous.
You will receive an e-mail (to the e-mail address provided in the order) when your parcel is shipped and a text message with the shipment number when the the parcel is ready for pickup at the indicated Orlen gas station.
NOTE:
If you choose the option - Collect in-person at the ORLEN station, providing the cell phone number of the Addressee is mandatory.
Remember (!) to provide the correct cell phone number of the Addressee.
Text message or e-mail notification - Full control over order management.
This is a very convenient option, especially when you are away at work or away from home for an extended period of time.
InPost - Parcel lockers - How to collect your parcel?
Do your shopping in our store and choose delivery to Parcel Lockers
- Wait for a text message and email notification
- Collect your parcel by entering the parcel code and reference phone number on the screen or use free InPost app.
- Over 5000 Parcel Lockers in Poland - available 24/7